1. Introduction

These Terms and Conditions (hereinafter referred to as the "Terms") govern the use of the cryptocurrency and fiat exchange service provided by Iterium Ltd. By using our service, you agree to these Terms.

2. Definitions

• Platform – The website and service of Iterium Ltd designed for cryptocurrency and fiat exchange.

• User – Any individual or legal entity utilizing the platform’s services.

• Transaction – An operation of exchanging cryptocurrency and fiat funds through the Iterium Ltd platform.

3. Use of Service

• The user agrees to use the platform only for lawful purposes.

• All users must complete the Know Your Customer (KYC) verification process before using the service.

• The user is responsible for the accuracy of the data entered when conducting transactions.

4. Transactions and Fees

• All transactions are irreversible once confirmed.

• The exchange fee is displayed before transaction confirmation and is non-refundable.

• Iterium Ltd reserves the right to set and modify fees without prior notice.

5. Restrictions and Prohibitions

• The platform does not serve users from jurisdictions where cryptocurrency transactions are prohibited.

• The use of the service for illegal purposes, including but not limited to money laundering, terrorist financing, and fraud, is strictly prohibited.

• In case of suspicious activity, Iterium Ltd reserves the right to block the user's account and report relevant information to the competent authorities.

6. Liability

• Iterium Ltd is not responsible for losses caused by cryptocurrency market fluctuations.

• The platform does not guarantee instant execution of transactions, as processing speed depends on external factors, including blockchain congestion and banking system delays.

• In the event of technical failures, the platform commits to taking all reasonable measures to resolve the issues.

7. Privacy Policy

• Using the platform implies consent to the Privacy Policy.

• All user data is processed in accordance with the law and is not shared with third parties without legal justification.

8. Amendments

• Iterium Ltd reserves the right to amend these Terms at any time. Changes take effect upon publication on the website.

• Continued use of the service after modifications means acceptance of the new terms.

9. Contact Information

• For any inquiries related to the use of the service, you can contact us:

  • Email: info@iterium.io

  • Telegram: @iterium_exchange

  • Through the contact form on the website.

Privacy Policy

1. Introduction

This Privacy Policy (hereinafter referred to as the "Policy") describes how Iterium Ltd (hereinafter referred to as the "Company") collects, uses, and protects personal data of users interacting with the platform.

2. Data Collection

The Company collects the following user information:

• Personal data (full name, date of birth, registered address, contact details);

• Data provided as part of the KYC procedure (document scans, selfies, proof of address);

• Financial information (transaction history, sources of funds);

• Technical information (IP address, device data, cookies).

3. Use of Data

The collected data is used for:

• Fulfilling obligations related to cryptocurrency and fiat exchanges;

• Compliance with legal requirements, including AML and KYC procedures;

• Improving platform operations and ensuring security;

• Processing user support requests.

4. Data Storage and Protection

• Personal data is stored on secure servers with restricted access;

• The Company implements modern security measures to prevent data breaches and unauthorized access;

• Data is retained for the period necessary to comply with legal obligations.

5. Data Sharing with Third Parties

• The Company does not share personal data with third parties without legal grounds;

• Data may be transferred to government authorities in accordance with the law;

• In case of partnerships, data may be shared with third-party services, but only with user consent.

6. User Rights

Users have the right to:

• Request access to their personal data;

• Request correction or deletion of data if legally justified;

• Withdraw consent for data processing (which may limit access to the platform);

• File a complaint with relevant data protection authorities.

7. Changes to the Policy

• Iterium Ltd reserves the right to modify this Policy at any time;

• Changes take effect upon publication on the website;

• Users will be notified of significant changes.

8. Contact Information

• For data protection inquiries, please contact support:

  • Email: info@iterium.io

  • Telegram: @iterium_exchange

  • Contact form on the website.

1. Introduction

This Anti-Money Laundering (AML) and Know Your Customer (KYC) Policy outlines the measures taken by Iterium Ltd to comply with international financial crime prevention standards. For KYC purposes, we use the third-party service Sumsub for automated user verification.

2. Company Obligations

Iterium Ltd is committed to:

• Preventing the use of the platform for money laundering, terrorist financing, and other illegal activities;

• Complying with international FATF requirements and local AML/KYC regulations;

• Ensuring reliable user verification procedures before granting access to the service.

3. Customer Verification (KYC)

All users must complete the KYC process before using the service. As part of verification via Sumsub, users are required to provide:

• A valid identity document (passport, ID card, driver's license);

• A selfie with the document to confirm identity;

• Proof of address (e.g., utility bill, bank statement);

• In certain cases, proof of source of funds (for suspicious or large transactions).

Sumsub automatically verifies documents and biometric data, and manual verification is conducted if necessary.

4. Transaction Monitoring

• All transactions on the platform undergo automated AML compliance checks;

• Suspicious transactions, including large transfers and unusual patterns, may be flagged for additional review;

• If suspicious activity is detected, Iterium Ltd has the right to suspend the transaction, request additional information, and notify the relevant authorities.

5. Service Denial Policy

Iterium Ltd reserves the right to refuse service in the following cases:

• The user does not meet KYC requirements;

• The user refuses to provide requested documents or provides false information;

• The user is found to be associated with sanctioned or suspicious organizations or individuals;

• Attempts to bypass AML/KYC procedures are detected.

6. Data Storage and Reporting

• All data collected under KYC/AML procedures is stored in encrypted form and transmitted via secure channels;

• Information on transactions and customer verification is retained for the legally required period;

• Upon request from regulatory authorities, Iterium Ltd may provide reports on transactions and user identification data.

7. Policy Updates

• Iterium Ltd reserves the right to amend this Policy in accordance with changes in legislation and internal procedures;

• Changes take effect upon publication on the website;

• Users will be notified of significant changes.

8. Contact Information

• For inquiries related to KYC/AML, please contact support:

  • Email: info@iterium.io

  • Telegram: @iterium_exchange

  • Contact form on the website.